Grow Your Adventure Business
The Hikers Hub helps providers connect with customers searching for outdoor experiences across Africa.
Eligible Providers
The platform may accept:
- Hiking guides,
- Tour operators,
- Campsites,
- Eco-lodges,
- Outdoor instructors,
- Event organizers,
- Adventure tourism companies,
- Activity providers,
- Outdoor accommodation providers.
Step 1 — Register
Providers create an account and submit required business and operational information.
Step 2 — Create Listings
Providers may publish:
- Experiences,
- Events,
- Activities,
- Trails,
- Accommodation listings,
- Adventure packages.
Listings may include:
- Photos,
- Pricing,
- Availability,
- Difficulty levels,
- Safety information,
- Amenities,
- Terms and conditions,
- Cancellation policies.
Step 3 — Verification
The Hikers Hub may request supporting documentation including:
- Identification,
- Business registration,
- Licenses,
- Permits,
- Insurance documentation,
- Safety certifications,
- Banking details.
Verification status may vary depending on provider category and available documentation.
Step 4 — Receive Bookings
Customers may:
- Submit booking requests,
- Make direct bookings,
- Send inquiries,
- Complete payments through the platform.
Step 5 — Deliver Services
Providers are solely responsible for:
- Delivering booked services,
- Honoring confirmed bookings,
- Maintaining operational safety,
- Ensuring legal compliance,
- Providing accurate information,
- Managing customer experiences.
Provider Payouts
Payments received from customers are processed by The Hikers Hub.
Applicable commissions and fees are deducted before provider payouts are released.
Provider payouts are processed after:
- Completion of the booked service,
- Confirmation of fulfillment,
- Submission of any required invoices or supporting documentation,
- Resolution of any active disputes or refund claims.
The Hikers Hub Team